Sound Health & Wellness Trust

Find Out More

MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

Forgot your password?
Forgot your user name?
Haven’t registered?

What do I do if my address changes, if I get married, divorced, have a child or adopt a child?

If you need to change your address, phone number, or email address click here to go to MySoundHealth. If you have changes to your family coverage, call the Trust at (206) 282-4500 or (800) 225-7620.

How do I file a claim or appeal?

If you wish to file a claim for medical, dental, vision, and weekly disability (time loss) benefits or if you are dissatisfied with an eligibility determination, benefit denial, or partial benefit award or any other adverse benefit determination by the Trust, you must follow the appropriate procedures. Click on the link below for all the details. Call the Trust at (206) 282-4500 or (800) 225-7620 with any questions.

Procedures for Filing Claims and Appeals

What can I do if I am encountering problems viewing the Sound Health & Wellness website?

If you are viewing the website using Internet Explorer 6 or older you may encounter issues viewing the website. Please visit http://www.microsoft.com/windows/downloads/default.aspx to download the latest version of Internet Explorer.

- - Sound Health & Wellness Trust
    (206) 282-4500 or (800) 225-7620
    Call Mon – Fri, 9:00 a.m. to 5:00 p.m.
  - Group Health Options, Inc.
    Call Mon – Fri, 8:00 a.m. to 5:00 p.m.
  - Call for medical, prescription drug and vision claims
    (888) 901-4636
  - Call for Health Profile
    (888) 901-4636
  - Call for Lifestyle Coaching
    (800) 816-3306
  - Call for Condition Management
    (800) 816-3306
- - Group Health Consulting Nurse Helpline
    (800) 297-6877
    Call 24/7
  - Washington Dental Service
    (800) 554-1907 (WDS Preferred)
    (800) 650-1583 (DeltaCare)
    Call Mon – Fri, 8 a.m. to 5 p.m.
  - LiveWell Health Reimbursement Arrangement
    (888) 590-SHWT (7498)
    Call Mon – Fri, 5:00 a.m. to 8:00 p.m.
  - LiveWell Quit For Life®
    1.866.QUIT.4.LIFE (866.784.8454)
    Call 5:00 a.m. – 12:00 a.m.

- Need some inspiration? Read stories about how real participants are getting healthy.
- Sound news! Read the In Sound Health newsletter for information and tips for healthy living.
- Want to get involved? Find out what activities are going on in your community.