MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

What do I do if my address changes, if I get married, divorced, have a child or adopt a child?

If you need to change your address, phone number, or email address to go to MySoundHealth. If you have changes to your family coverage, call the Trust at (206) 282-4500 or (800) 225-7620.

How do I file a claim or appeal?

If you wish to file a claim for medical, dental, vision, and weekly disability (time loss) benefits or if you are dissatisfied with an eligibility determination, benefit denial, or partial benefit award or any other adverse benefit determination by the Trust, you must follow the appropriate procedures. Click on the link below for all the details. Call the Trust at (206) 282-4500 or (800) 225-7620 with any questions.

What can I do if I am encountering problems viewing the Sound Health & Wellness website?

If you are viewing the website using Internet Explorer 6 or older you may encounter issues viewing the website. Please visit http://www.microsoft.com/windows/downloads/default.aspx to download the latest version of Internet Explorer.

    • Need some inspiration? Read stories about how real participants are getting healthy.

    • Sound news! Read the In Sound Health newsletter for information and tips for healthy living.

    • Want to get involved? Find out what activities are going on in your community.


Log in to MySoundHealth for Group Health Options for access to your personal health benefits information, eligibility status, work history and pension information (if applicable).

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Log In to MySoundHealth to go to LiveWell NutriSum

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